Every DadGear® product is manufactured according to exacting standards and with high quality materials. We warrant our products against manufacturing defects for a lifetime for the original buyer.
If you have received one of our amazing items that you believe has a manufacturing defect, please contact us via email at firstname.lastname@example.org or call us at 303.221.1511 between 9am and 4pm Mountain time. Products containing an actual manufacturing defect will be evaluated by us and repaired or replaced at our discretion. If we can’t or won’t repair it and the model you own is a thing of the past, we may replace it with a comparable model. We do know that defects happen from time to time and we stand behind those. Accidents and amazing mishaps, albeit unfortunate, do not qualify for a free repair or replacement. Although we won’t warrant against damages caused by normal, excessive or accidental wear and tear, we’d love to hear the story – there are plenty of great stories that we’ve heard already. Extra points for creativity.
Warranty is non-transferrable.